Privacy Policy

This Privacy Policy explains how we collect and use personal data when you visit our website, create an account, use our services, contact us, or interact with cookies, analytics, and advertising tools.

We are based in Switzerland and operate internationally.

Account data such as name, username, email and login credentials. Support messages and any information you choose to submit.

Payments are processed by Stripe. We do not receive full card details. We typically receive subscription status, plan information, billing period, invoices, and payment success or failure.

IP address, device and browser information, pages viewed, clicks, referrers, timestamps, and approximate location derived from IP. If you use an affiliate link, we may also process the referral code, landing page, consent status, and a privacy-protective visitor hash used to prevent duplicate click records.

We use personal data to provide the service, create and manage accounts, and deliver features you request.

We also use personal data to keep the site secure, prevent abuse, troubleshoot issues, and improve performance and UX.

If you allow it, we measure marketing performance and conversions using tools like Meta Pixel and our first-party affiliate attribution system. Affiliate attribution is used to credit an approved partner, prevent abuse, calculate commissions, and maintain payout records.

We use the following tools, depending on your cookie choices and regional requirements:

We share data with service providers who help us run the product, such as Supabase (infrastructure) and Stripe (payments). Approved affiliates receive aggregated click, commission, and payout reporting, but they do not receive customer email addresses or payment details from the affiliate dashboard.

If you allow marketing cookies, we may share limited data with advertising partners like Meta for conversion measurement.

We may disclose data to authorities if legally required. We do not sell personal data as a data broker.

Because we operate internationally and use global providers, data may be processed outside Switzerland and outside your country.

When required, we use appropriate safeguards to protect personal data transferred internationally.

We keep personal data only as long as needed to provide the service and meet legal obligations.

When data is no longer needed, we delete it or anonymize it.

We use reasonable technical and organizational measures to protect personal data, including access control and secure hosting practices.

Depending on your location and applicable law, you may have rights such as access, correction, deletion, objection, restriction, and portability where applicable.

To make a request, contact support@moostrade.com. We may ask you to verify your identity.

If you opt in to marketing messages, you can unsubscribe at any time using the link in our emails.

You can also contact us to stop marketing messages.

Our services are not intended for children under 18 years old.

If you believe a child has provided data, contact us and we will address it.

We may update this Privacy Policy. If changes are significant, we will post a notice and update the date at the top of this page.