OverviewTerms

Terms of Use

These Terms of Use (“Terms”) govern access to and use of moostrade.com and the related services (“Service”) provided by Moostrade.

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

AccountsTerms

Eligibility and accounts

You must be at least 18 years old to use the Service.

  • Provide accurate account information and keep it up to date.
  • Keep your login credentials confidential and secure.
  • You are responsible for activity on your account unless caused by our systems.
UseTerms

Acceptable use

You agree to use the Service lawfully and in a way that does not harm the Service or other users.

Do
  • Use the Service for its intended purpose
  • Respect applicable laws and regulations
  • Report vulnerabilities responsibly
Don’t
  • Attempt to bypass security, rate limits, or paywalls
  • Scrape or reverse engineer the Service where prohibited
  • Upload malware or abuse the platform

We may suspend or terminate accounts for violations, suspected abuse, or to protect the Service and users.

BillingTerms

Subscriptions, payments, and refunds

Paid plans are processed via Stripe. By subscribing, you authorize us (and Stripe) to charge your payment method according to your selected plan.

Billing cycles
Monthly / yearly (depending on plan)
Payment timing
Billing starts at checkout.
Renewals
Auto-renew unless canceled
Taxes
May apply depending on country
Receipts
Provided by Stripe / email confirmation
Refunds

Refund eligibility depends on the plan purchased and applicable consumer protection laws. Your selected subscription starts billing at checkout and renews automatically unless canceled before the next billing date.

After a charge is made, subscription fees are generally non-refundable, including partial refunds for unused time, downgrades, or cancellations made after the billing date.

We may issue a refund or credit in limited cases, such as billing errors (duplicate charge or incorrect amount), unauthorized transactions (subject to verification), confirmed technical issues that materially prevent access and cannot be resolved within a reasonable time, where a refund is explicitly stated at checkout, or where required by law.

To request a refund, contact us within 14 days of the charge and include your subscription email, Stripe receipt/invoice ID (if available), and a short explanation with any relevant screenshots/logs. Contact Email: support@moostrade.com. Approved refunds are processed back to the original payment method via Stripe.
IPTerms

Intellectual property

The Service, including software, design, branding, and content provided by us, is protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service while your account is active and in good standing.

You may not copy, modify, distribute, sell, lease, or reverse engineer the Service except where permitted by law or with our written permission.

LimitsTerms

Disclaimers

The Service is provided “as is” and “as available.” We do not guarantee uninterrupted access, error-free operation, or that results will meet expectations.

If the Service includes trading-related information, signals, or analytics, it is for informational purposes only and does not constitute financial advice. You remain fully responsible for your decisions.

DisclaimerTerms

Liability

We maintain this website with care. However, we do not guarantee the accuracy, completeness, or timeliness of the information provided.

Liability claims for material or immaterial damage arising from accessing or using the information, misuse of the connection, or technical disruptions are excluded to the extent permitted by applicable law.

LimitsTerms

Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising from your use of the Service.

Our total liability for claims related to the Service is limited to the amount you paid to us in the last 3 months before the event giving rise to the claim, unless mandatory law requires otherwise.

AccountsTerms

Termination

You may stop using the Service at any time. You can cancel paid subscriptions through your account settings.

We may suspend or terminate access if necessary to protect the Service, enforce these Terms, or comply with legal obligations.

LegalTerms

Governing law and jurisdiction

These Terms are governed by Swiss law. Exclusive place of jurisdiction is Baar, Ct. Zug, Switzerland, unless mandatory consumer protection laws provide otherwise.

UpdatesTerms

Changes to these Terms

We may update these Terms. If changes are material, we will update the “Last updated” date and may provide additional notice on the website or by email.

Your continued use of the Service after changes become effective means you accept the updated Terms.